Terms & Conditions


These terms conditions (the "Terms and Conditions") govern the use of Naturalnay.com (the "site") . This site is owned and operated by Anaya Coley. This site is an ecommerce website.

By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. 


Intellectual Property

All content published and made available on our site is the property of Anaya Coley and the site's creators. This includes, but not limited to images, logos, documents, downloadable files and anything that contributes to the composition of our site. 

User Contributions 

User may post the following information on our site :

* Photos; and 

* Public Reviews

By posting publicly on our Site, you agree not to illegally or violate our Terms and Conditions.

Sales of Good and Services

These Terms and Conditions govern the sale of goods and services available on our site. 

The following goods are available on our site:

* Hair care products and skin care products 

The following services are available on our site:

* Seminar and wholesale 

The services will be paid in full when the services are ordered. 

These Terms and Conditions apply to all goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree goods and services our sit at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment , we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment to verify receipt of any refund.




* Credit card;

* PayPal ;

* Debt; and

* Shop now and pay later

When you provide us with your payment information, you authorize our use of access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse transaction. 

Shipping and Delivery 

When you purchase goods from our Site, the goods will be delivered one of the following methods:

* Delivery takes up to 5-7 days

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays. 

You will be required to pay for delivery charges in addition to the price for the goods you purchase. 

You are required to provide us with a complete and accurate delivery address, including the name of recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. 

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights remedies under that legislation. These Terms and Conditions read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability 

Anaya Coley and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the site. 


Except where prohibited by law, by using this Site you indemnify and hold harmless Anaya Coley and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and conditions. 

Applicable Law 

These Terms and Conditions are governed by laws of the state of Minnesota.

Dispute Resolution

Subject to any exceptions specified in the Terms and Conditions, if you and Anaya Coley are unable to resolve any dispute through informal discussion, then you and Anaya Coley agree to submit the issue first before a non-binding mediator and to an arbitrator in the event mediation fails. This decision of the arbitrator will be the final binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Anaya Coley. 

Notwithstanding any other provision in these Terms and Conditions, you and Anaya Coley agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.


If at any time any of the provisions set forth in these Terms and Conditions are found inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from the Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we except users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site. 

Contact Details

Please contact us if you have any questions and concerns. Our contact detail are as follows:



You can also contact us through the feedback feed form available on our Site.  


Effective Date: 5th day of October, 2021